If your deposit hasn’t appeared in your account yet, don’t worry—crypto deposits sometimes take a short period to be confirmed on the blockchain. This guide explains the most common reasons for delays and what you can do to resolve them quickly.
Waiting for Blockchain Confirmations
All cryptocurrency transactions must receive a certain number of confirmations before they are credited to your casino balance.
High network congestion
Low transaction fees
Both can slow this process down.
Incorrect Network Used
Depositing using the wrong network (e.g., sending USDT-ERC20 to a TRC20 address) may cause delays or failures. Always double-check the required network before sending.
Incorrect or Incomplete Address
If the deposit was sent to an incomplete or mistyped address, it may not reach your account. Crypto transactions are irreversible, so correct input is essential.
Insufficient Gas or Transaction Fees
If the sender used a low gas fee, the transaction may take longer to confirm—or get stuck in the blockchain queue.
Exchange Delays
Some crypto exchanges process withdrawals manually or in batches. Even if you initiated the deposit, the exchange may not broadcast it immediately.