A withdrawal may be declined if the system detects an issue with your account, payment details, or eligibility. Here is a list of common reasons you may want to include and consider:
Incorrect or incompatible wallet address
Unmet bonus wagering requirements
Incomplete KYC/verification
Security or anti-fraud triggers
Network mismatch (e.g., ERC20 vs TRC20)
Technical errors during processing
If your withdrawal has been declined and you’re still unsure about the reason, please reach out to Customer Support via Live Chat or email us at [email protected] — we’re more than happy to assist you!