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Getting Help and Support

Updated over 4 months ago

If you or someone you know is struggling with gambling, confidential help and support are available. Reaching out early can make a real difference. Accessing help and support provides guidance, resources and professional assistance to manage gambling responsibly and address any issues before they escalate.

Contact our Support Team

To provide assistance, answer questions, resolve issues and guide players in using WagerCasino safely and effectively. Our customer support team can also provide information about responsible gaming tools such as limits, time-outs and self-exclusion options.

Support is available 24/7 through:

Professional Help Services

Independent organizations offer free, confidential advice for anyone affected by problem gambling. These services can help with emotional support, financial guidance and counselling.

Common resources include:

  • Gamblers Anonymous – Peer support groups and meetings

  • Gambling Therapy – Worldwide online support

  • National Problem Gambling Helplines – Available in many regions

Self-Help Tools and Strategies

Resources and techniques that help players manage their gambling habits, such as setting limits, taking breaks and monitoring activity to promote responsible gaming.

Players can also use several self-management tools such as:

  • Setting deposit, loss or wager limits

  • Using time-out or self-exclusion options

  • Keeping track of gambling habits

  • Seeking support from friends or family

When to Seek Help?

Players should seek help if gambling causes stress, financial problems, relationship issues or loss of control or if they notice signs of problem gambling.

Consider contacting a support service if you notice:

  • Difficulty controlling gambling behaviour

  • Financial stress due to gambling

  • Emotional distress, anxiety, or guilt

  • Gambling affecting relationships or work

Help is available and reaching out is a positive step—whether you need a short break, guidance or professional support. Our services are ready to assist you at any time.

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